We want you to love every crunch. While all of our products are final sale, we’ll always make things right if something arrives damaged or incorrect.

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Damaged or Incorrect Orders

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If your order shows up damaged, defective, or not quite what you expected, we’re happy to offer a refund or replacement.

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Eligible issues include:

 

• Opened or damaged bags

• Incorrect items received

• Packaging damaged during shipping

 

How to Report an Issue

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Please contact us within 30 days of receiving your order.

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To help us take care of you quickly, include:

 

• Your order number

• Photos of the product and packaging

• A photo is all we need — no returns required for food items.

 

Refunds & Replacements

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Once we review your request, we’ll process either:

 

• A refund to your original payment method, or

• A replacement order, shipped at no cost to you

 

We cover all shipping fees for approved replacement items.

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Order Cancellations

 

Orders can be canceled only before they ship. Once a package is on its way, it can no longer be canceled.

 

Final Sale Items

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All food items and merchandise are final sale unless damaged or incorrect upon arrival.

 

How to Contact Us

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For returns or support, reach out through the “Returns” option in our contact dropdown.

We reply within 3–5 business days.